40% of Your Quotes Get Zero Follow-Up. 15-20% of Your Renewals Lapse. Both Are Fixable.

Quote follow-up sequences run automatically at 48hr/7d/14d. Renewal reminders go out 90/60/30 days before expiry. Cross-sell opportunities are surfaced systematically. Your brokers sell instead of chase.

Insurance brokerages live on two things: closing new business and retaining renewals. Both depend on consistent, precisely timed follow-up that no human broker can maintain across hundreds of active policies and open quotes.

Without automation, quote follow-up depends on the broker's workload that week. Renewal tracking depends on a spreadsheet someone updates monthly. Both fail silently.

Get Your Free 60-Minute Automation Audit

See how many quotes and renewals are falling through the cracks. Free 60-minute audit.

10+
Years Building Systems
Production-grade software delivery
0
Lead Response Time
Typical improvement after deployment
15–20 hrs
Recovered Per Week
Staff admin time redirected to revenue work
Fixed
Pricing Model
Outcomes, not hours. No surprises.

What Manual Follow-Up Costs Your Brokerage

40%
Quotes With Zero Follow-Up
Quote sent. Broker gets busy with service calls and claims. No check-in ever happens. Client goes with whoever follows up.
15-20%
Renewal Lapse Rate
Policies expire because the reminder was sent too late or not at all. Lost client, lost recurring commission, lost referral potential.
$200-$500
Cross-Sell Revenue Untapped Per Client
Clients with home insurance who need auto. No systematic process to identify and present these opportunities.

Where You Are Losing Time and Revenue

Quote Follow-Up Is Random

Some quotes get 3 follow-up calls. Others get zero. The difference is not strategy — it is which week the broker had time.

Renewals Slip Through the Cracks

With hundreds of policies on different renewal dates, manual tracking guarantees some are missed. You find out when the client calls about a gap in coverage.

Client Onboarding Is Inconsistent

New clients receive different experiences depending on which broker handles them. No standard welcome sequence, document collection, or introduction process.

Cross-Sell Opportunities Are Invisible

You have clients with incomplete coverage. Without systematic analysis, these opportunities are only discovered during random conversations.

Before vs After Automation

The measurable difference automation makes for insurance brokers.

Systems We Build for Insurance Brokers

Purpose-built automation that runs end-to-end without manual hand-offs.

TriggerQuote Sent
Action48hr Follow-Up
Action7-Day Follow-Up
Action14-Day Final
ActionPolicy Bound
ActionRenewal Sequence
ResultRenewal Retained
TriggerQuote Sent
Action48hr Follow-Up
Action7-Day Follow-Up
Action14-Day Final
ActionPolicy Bound
ActionRenewal Sequence
ResultRenewal Retained
Quote follow-up: 40% → 100%

See It for Your Business

What Does Automation Look Like for Insurance Brokers?

Use the Barrana Automation Planner to map your specific Insurance Brokers workflows and see where automation delivers the most impact.

Start the Planner for Insurance Brokers

Built-In Governance & Control

Every system we build includes a control layer

Stop-Loss
Renewal reminders for cancelled or non-renewed policies automatically suppressed. No outreach to former clients about policies that no longer exist.
Retries
Email bounce triggers SMS delivery attempt. No renewal reminder lost to outdated contact info.
Approvals
Cross-sell outreach requires broker approval before client contact. Mass communications require manager sign-off.
Logging
All client communications logged per policy for RIBO compliance, E&O documentation, and audit trail.
Escalation
Renewals with zero client response 14 days before expiry escalate to brokerage principal with full communication history.

ROI & Impact

Typical outcomes for insurance brokers.

Quote Follow-Up
40%100%
Renewal Retention
Improved 15-20% (reduced lapse rate)
Onboarding Consistency
Professional, every client
Cross-Sell Identification
Systematic rather than accidental
Broker Admin Time
Reduced — more time selling
Payback Period
Within first renewal cycle

These are typical outcomes. The Automation Audit provides a projection for your specific practice.

Who This Is For

This solution is purpose-built for a specific type of operation. Make sure it is the right fit before we talk.

Best Fit
Insurance brokerages with 200+ active policies
Multi-broker offices where follow-up consistency varies
Brokerages with renewal lapse rates above 10%
Growing brokerages wanting to scale without proportional admin staff
Not the Right Fit
Brand new brokerages without an established book of business
Brokerages with dedicated renewal coordinator already achieving 95%+ retention
Quick Answer

How does AI automation help insurance brokers?

AI automation helps insurance brokers by running automated quote follow-up sequences (48-hour, 7-day, 14-day), sending renewal reminders at 90, 60, and 30 days before policy expiry, standardizing new client onboarding with welcome sequences and document collection, and identifying cross-sell opportunities by analyzing coverage gaps in client portfolios. This ensures no quote goes unfollowed, no renewal lapses due to missed reminders, and brokers focus on relationship management rather than administrative chasing.

Frequently Asked Questions

We integrate with Applied Epic, Vertafore, HawkSoft, PowerBroker, and CRM-based systems.
Yes. Separate workflows and timelines for each line of business. Commercial renewals typically need longer lead times.
All client communications logged per policy. Complete audit trail maintained for regulatory and E&O documentation requirements.
Standard brokerage automation: 3-4 weeks.
Yes. Solo and small brokerages benefit most because they have the least admin support for manual follow-up.
Insurance brokerage automation: $5,000-$10,000 CAD. Typically pays for itself within the first renewal cycle through retained policies.
Yes. The system links policies to household records, coordinates renewal dates, and prevents duplicate outreach.

Every Unfollowed Quote Is Commission Lost. Every Missed Renewal Is a Client Gone. Automate the Follow-Up That Keeps Your Book Growing.

Walk away with a clear plan for 100% quote follow-up and near-zero renewal lapses. Free. No pitch. No obligation.

Get Your Free Insurance Brokers Automation AuditWalk away with a clear plan. No pitch. No obligation.

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