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50 Corstate Avenue, Unit 01
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50 Corstate Avenue, Unit 01
Vaughan, ON, L4K 4X2

Client Intake Automation for Immigration Firms

Save 10+ Hours Per WeekClient Intake Automation for Immigration Firms

Stop losing 10 to 15 hours per week on manual intake. Get a custom system that captures complete client data, pre-qualifies leads automatically, and prepares case files before you review them. Built specifically for RCICs in Ontario.

 
Faster Lead Qualification
0 %
Hours Saved Weekly
0 +
Week Implementation
2- 4

Industry SolutionWhy Client Intake Breaks Immigration Workflows

Immigration consulting begins with intake. A prospective client reaches out. They want to know if they qualify for Express Entry, a Provincial Nominee Program, or a work permit. They send an email with partial information. Maybe they fill out a basic contact form. Maybe they call and leave a voicemail.

Now your job begins. You need to figure out:

  • What immigration pathway are they asking about?
  • Do they have basic eligibility (age, education, language, work experience)?
  • Are they already in Canada or applying from abroad?
  • Do they have a job offer or LMIA?
  • What is their timeline and budget?

Most of this information is missing from the first contact. So you send a follow-up email. They respond with some answers but not all. You send another email. Days pass. By the time you have complete information, you have spent 30 to 45 minutes on someone who may not even be a good fit.

Multiply this by 20 or 30 inquiries per week. That is 10 to 15 hours spent on intake alone, before any billable work begins.

The Real Cost of Manual Intake

The time cost is obvious. But manual intake creates other problems:

  • Inconsistent data quality. Different team members ask different questions. Information gets recorded in different formats. Case files start messy and stay messy.
  • Missed leads. Slow response times lose prospects to competitors. Responding within 5 minutes increases conversion significantly. Most immigration firms respond in 24 to 48 hours.
  • Unqualified consultations. Without pre-screening, you book calls with people who do not meet basic eligibility. That is time you cannot bill.
  • Poor first impressions. Clients judge your professionalism by their first interaction. A clunky intake process signals disorganization.

What Client Intake Automation Actually Means

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Client intake automation replaces manual data collection with structured, intelligent forms that adapt based on responses. Instead of back-and-forth emails, prospects complete a guided questionnaire that captures everything you need upfront.

This is not just a PDF form uploaded to your website. It is a system that:

  • Asks the right questions in the right order. If someone selects Express Entry, the form asks about CRS score factors. If they select Study Permit, it asks about acceptance letters and proof of funds.
  • Validates responses in real time. Missing a required field? The form flags it before submission. Entered an invalid date format? It corrects automatically.
  • Routes inquiries based on rules. High-fit prospects go to your calendar for booking. Low-fit prospects receive an automated response. Edge cases get flagged for manual review.
  • Creates structured case data. Responses populate directly into your CRM or case management system. No retyping. No copy-paste errors.

How Barrana Builds Intake Automation for Immigration Firms

We design intake systems specifically for immigration workflows. That means understanding IRCC categories, eligibility criteria, and the questions that actually matter for case assessment.

Intake Step 1: Intake Form Design

We map your current intake process and identify every question you need answered. Then we build conditional logic so the form adapts. Express Entry applicants see different questions than family sponsorship applicants.

Step 2: Eligibility Pre-Screening

Based on responses, the system calculates preliminary eligibility. This is not legal advice. It is pattern matching: Does this person meet the basic criteria for the pathway they selected? If yes, proceed. If no, flag or redirect.

Step 3: Routing and Prioritization

High-value prospects (strong eligibility, clear pathway, ready to proceed) get fast-tracked. They receive a calendar link to book a consultation. Lower-priority inquiries go into a queue for batch review.

Step 4: Data Integration

Form responses sync with your existing tools. If you use a CRM like HubSpot, Salesforce, or an immigration-specific platform, the data flows automatically. If you use spreadsheets, we can work with that too.

Automation handles the mechanical work. But every system we build includes review points where you or your team verify the data before it moves forward. This is not blind AI. It is >RCIC compliant automation that keeps you in control.

 

The SolutionWhat We Automate in Client Intake

Initial Contact Capture

Website forms, landing pages, and inquiry widgets that collect structured data from the first touchpoint. No more vague emails with zero context.

Eligibility Pre-Assessment

Automated scoring based on age, education, language, work experience, and pathway-specific criteria. Flags strong candidates and filters out poor fits.

Consultation Booking

Qualified prospects book directly into your calendar. No email tag. No scheduling conflicts. Automated reminders reduce no-shows.

Lead Qualification

Scoring and tagging based on readiness to proceed, budget indicators, and timeline. Know who to prioritize without reviewing every inquiry manually.

CRM and Case Management Sync

Data flows directly into your systems. New contacts created automatically. Fields populated correctly. No double entry.

Automated Follow-Up

Prospects who start but do not finish the form receive reminder emails. Abandoned inquiries get a second chance to convert.

What You Get

  • 5 to 10 hours saved per week on manual intake and qualification
  • Cleaner case files with complete, structured data from day one
  • Faster response times that convert more inquiries into consultations
  • Better client experience with a professional, guided intake process
  • Higher consultation quality because you already have context before the call

This is not about replacing your judgment. It is about giving you better information faster so you can focus on the work that requires your expertise.

 

Barrana designs AI systems that support your professional judgment rather than replace it. Automation handles the mechanical work. The expertise stays with you.

Who This Is For

Good Fit

  • RCICs handling 10+ inquiries per week who spend too much time on manual qualification
  • Small immigration firms (1 to 15 staff) where everyone handles intake alongside case work
  • Firms with inconsistent intake processes where data quality varies by team member
  • Practices focused on specific pathways (Express Entry, PNP, LMIA) where eligibility criteria are well-defined
  •  

Probably Not For

  • Firms receiving fewer than 5 inquiries per week (manual process may still work)
  • Practices focused on highly complex cases requiring human assessment from first contact
  • Those looking for off-the-shelf software rather than a custom system

Works With Your Existing Tools

We build intake systems that connect to what you already use:

Part of a Complete Workflow

Client intake is the first step. Once you have clean data, it flows into the rest of your workflow:

Learn more about our complete approach: >AI automation for immigration consultants.

 

Limited AvailabilityGet Your Free Intake Workflow Audit

See exactly how much time you are losing to manual intake

In a 30-minute call, we will map your current intake process, identify the biggest time drains, and show you exactly how automation would work for your specific practice. You will leave with a clear picture of potential time savings, whether you work with us or not.

FAQs

Most intake systems are designed, built, and launched within 2 to 4 weeks. Timeline depends on complexity of your intake requirements and integrations needed.

Yes. We can embed intake forms on any website platform including WordPress, Squarespace, Wix, or custom-built sites. If you prefer, we can also create standalone landing pages.

Security is built in from the start. We use encrypted forms, secure data storage, and access controls. No client data passes through public AI tools. All systems are designed with PIPEDA compliance in mind.

Absolutely. We build forms specifically for your services. If you focus on Express Entry and PNPs, the form reflects that. If you handle study permits and work permits, we design for those pathways.

Every system includes human review checkpoints. Edge cases get flagged for your attention. Automation handles the clear cases; you handle the exceptions.